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Shipping Guide

Shipping Guide


Shipping is charged at a standard rate, regardless of the weight of your parcel.

We use Australia Post and Direct Freight for all Australian deliveries, and DHL for all New Zealand deliveries.

 

Delivery

 We aim to have every order shipped from Classic Sportswear within 48hrs.

Delivery to Australian east coast capitals and major regional centres is usually within 72 hours from shipping. Delivery to Far North QLD, WA, NT and more remote areas may be up to 7 days.

The below guide is generally how long it takes Australia Post, Direct Freight, Fastway or DHL to deliver orders after they have been shipped.

Approx delivery times

NSW and East Coast capitals 3-5 days

All other Australian areas 7-10 days

Please note that we cannot take any responsibility for the delay in parcel delivery due to circumstances affecting the postage companies.

Safe Drop

Your order will be left in a safe place at your address as determined by our delivery drivers. Please ensure our delivery drivers have safe access to your property. We cannot take responsibility for damaged packages or goods caused by pets once your order has been delivered.

Costs

Australia - $9.99

For Australian deliveries, we use Australia Post & Direct Freight

New Zealand - $25.00

Orders to New Zealand generally take 4-7 business days from dispatch.

Can I track my order?

Please Contact Us to confirm your tracking details if you have not received tracking details within 2 business days.

What if my delivery is delayed or lost?

If you feel as though your parcel has taken longer than you thought to arrive, or if you believe it is lost/missing, please Contact Us

Our team will do its best to get in touch with the courier company to investigate the situation. In some instances, it may be easier for you to get in touch with the courier company if you know the tracking details. However, our goal will be to ensure you receive the items you paid for.

If a delivery driver deems the address safe, they will use "Safe Drop" to leave the parcel. If you think this may be an issue, please contact us as soon as your order is placed so we can make a note that a signature is required.

Can I have my order delivered to a different address from my postal address?

 Yes. Simply add an additional address during checkout.

Can I pick up my order?

Please contact us at onlinestore@classicsports.com.au

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